Business and Life

Whatever business you are in, you are also in the communication business. Nothing gets done in the human world without lots of conversation and that makes your choice of phone system one of the most important investment decisions you will make. By buying into a hosted PBX (private branch exchange) service you will get several business advantages:

Ø Your total phone investment will be lower. The start up costs investment of a normal non-hosted PBX could easily be $10,000 or more. It will typically last only 5 to 7 years too. So you would have to renew it after that time. Compare this to hosted PBX systems that are priced per user per month. This lets you pay out only for what you need as well as improving your cash flow over time.

Ø Hosted PBX puts you in control. The administration tools for hosted PBX services are usually Internet based. Extending the number of users, changing extension location and number, and changing ‘hunt routines’ or call queuing is simple as using as mouse. Imagine no more service engineer appointments and total instant responsiveness.

Ø Employee support wherever they are. With hosted PBX services, people who work from home or out on the road can be plugged in to all the services of your main phone system – without fuss, equipment or technical input. Just so long as they have broadband Internet – and let’s face it who doesn’t these days? Every one of your people can have a phone link and telecoms network support.

Ø Your business on the move. Your employees may be out of office but they never feel out of touch. The appropriate hosted PBX service can make their cell phone their lifeline to the company phone and decision making center. Anyone looking to use their extension will be put right through to their cell, and they'll be able to deal with queries and forward calls as if on home base. Cell phone users might prefer to use their laptop as a communication center by having the soft phone, a computerized solution cuts down on equipment.

Of course there is always a downside with every phone system and the hosted PBX is totally dependant upon your Internet connection. Now these tend to be 99% reliable these days but the hazard of viruses, network problems, or other breakdowns causing your business to go offline, even temporarily is still there.

Now most people can find other valuable stuff to do while the Internet sorts itself out but to be out of voice communication for any length of time is very disorienting and can be costly. Hosted PBX services do have a reliability edge however. When your Internet service lets you down, your people won't be able to make or take or make calls, but calling you is still on due to your fully customized PBX. It's still on down at your phone provider's data center and not your office. This means that customers will still hear recorded messages and can leave voicemail. Thus limiting the disruption.

Voicesure provides hosted PBX and phone system solution for small and medium businesses. Get connected with Voicesure's business phone system for competitive calling price and great features.

Article Source: ArticlesBase.com - It’s Good to Talk With Hosted Pbx